Bordesley IT consists of experienced technicians and IT focused teaching professionals meaning we can offer high quality all-inclusive support, to allow you to focus on providing outstanding teaching & learning for your students.
We like to think of our team as your team, and its our job to make sure you can get the most of your IT with minimal disruption.
Our flexible support packages can cover all your existing IT requirements, provide a little extra support for your brilliant existing team or somewhere in between.
We know that no two schools are the same so don’t believe your IT should be either.
Providing great IT Support is at the heart of everything we do and we can help look after your IT and make sure everything is running as it should and that your school community is benefiting from the all the advantages a great IT provision can provide.
But we can do much more than simply fix things when they break. Through our strong links with many suppliers we can ensure you are getting the best deal possible with your investments in IT and our SLA’s include project work and regular meetings with Senior Staff to plot a way forward.
Managed Support
- Onsite support on a bespoke schedule
- Remote Helpdesk offering email and phone support 8am-4pm
- Self-Help Portal to view your tickets and view common solutions
- Project Planning and Management
- Procurement Services
- Recommendations and Consultancy
- Pro-active monitoring and maintenance
- Regular ICT Review and Strategy Meeting
- Training
Support for your IT Team
- Access to our 2nd and 3rd line support for your IT Support Team
- Project Planning and Management
- Procurement Services
- Regular ICT Review and Strategy Meeting
- Training for your IT Support team
